Course Syllabus

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Course Description:

This course provides an overview of the history, theories, skills and knowledge of case management in the public social service settings. Topics include organization structure, funding streams, regulatory issues, job descriptions, skills, personal qualities, evaluation, assessment and referral, employment services, and career paths.

Student Learning Outcomes:

Upon successful completion of the course, students will be able to:

: 

  1. Define Case Management
  2. Learn the standards for Case Management.
  3. Understand the historical perspectives of Case Management
  4. Learn the different methods of delivering Case Management
  5. Explain the ethical and legal perspectives
  6. Understand the assessment of Case Management
  7. Examine interview skills and service delivery, and service coordination

Course Content:

 

  • Introduction to case management and how it is defined, information gathering, components and goals.
  • The history and impact of manage care, methods of delivery case management services, roles and responsibilities of a case manager.
  • Confidentiality, working with family issues.
  • Ethical and legal perspectives, working with diverse populations, assessments, and effective interviewing skills.

 

Textbook: Generalist Case Management "A Method of Human Service Delivery Marianne Woodside andTricia McClam

Students are not required to have the book, however you can find a digital copy on  https://brytewave.redshelf.com/library/

 

Important Notes:

Any student needing accommodations should inform the instructor. Students with disabilities who may need accommodations for this class are encouraged to notify the instructor and contact the Disability Resource Center (DRC) https://www.valleycollege.edu/student-services/specialized-counseling-services/disability-services/about-dsps/index.php

Academic dishonesty and plagiarism will result in a failing grade on the assignment. lease see the San Bernardino Valley College handbook for policies regarding plagiarism will result in a failing on the assignments

https://www.valleycollege.edu/online/handbook-students-online/

 

Course Summary:

Date Details Due